Help · Sales

Payments received in SwiftlyBooks

Money customers paid you, set against their invoices, and their credit paid back.

Record a payment

  1. Press Record payment, then choose the Customer and the wallet it was Paid into.
  2. Type the Amount. It is set against their oldest invoices first.
  3. Change the amount on any invoice to set it differently.
  4. Press Record it.

Paid in advance, or too much

  • What isn't set against an invoice waits as the customer's credit: the form shows it as Left as credit.
  • Their next invoice asks whether to use it. On an approved invoice, Use credit uses it.

Pay credit back

  1. Open the Refunds tab and press Refund credit.
  2. Choose the customer and the wallet it was Paid from, then press Pay it back.

Good to know

  • To undo a payment, press it in the list, then Void. Say why and press Void it: what it settled is owed again.
  • A payment goes on invoices in its own currency: only those in the wallet's currency are listed.
  • Debit notes are listed with the invoices, as they are owed in the same way.

Related

The same help is in the app: press the ? at the top of any page.